Privacy Statement

Please take a moment to read the privacy information.

Why do we collect information?

Information is collected to facilitate the booking process between the customer and the accommodation provider as well as to offer you other services and help us improve this process for future use.

For what purpose do we collect information?

Progress or support of the booking process
The process of voluntary customer registration to receive a newsletter
Statistical use of the system for its possible improvement
There is no other use of the information gathered; information is never transmitted without consent to third parties

Who has access to some or all of the gathered information?

Provider of accommodation services, where your reservation will be made
The website and reservation form provider
Institutions authorized to do so

What access do we guarantee our visitors to the collected information that concerns them?

Access to all collected information is enabled at any time upon request
If you are convinced that our websites or system have gathered incorrect information, please contact us.

Cookie Conditions

What are Cookies?

Cookies are small files that store information in your browser and are commonly used to distinguish individual users. However, based on this information, a user's identity cannot be identified.

How We Use Cookies:

For the proper functionality of our website, to complete the reservation process with minimal difficulties.
To determine which pages and features are most frequently used by visitors.

Types of Cookies We Use:

In terms of their duration, the cookies used on our website can be divided into two basic types. Short-term, so-called "session cookies" are temporary and remain stored in your browser only until you close the browser. Long-term, so-called "persistent cookies" remain stored on your device for much longer or until you manually remove them (the duration of cookie retention in your device depends on the settings of the cookie itself and your browser settings).

In terms of the function that each cookie serves, cookies can be divided into:

Conversion cookies, which allow us to analyze the performance of different sales channels.
Tracking cookies, which, in combination with conversion cookies, help analyze the performance of different sales channels.
Remarketing cookies, which we use for personalizing ad content and targeting.
Analytical cookies, which help us improve the user experience of our website by understanding how users use it.
Essential cookies, which are necessary for the basic functionality of the website.

Some cookies may collect information that is subsequently used by third parties and directly support our advertising activities (so-called "third-party cookies"). However, you cannot be identified based on this data.

The cookies we use allow us to improve our website.

If you do not want to accept cookies, you can adjust your browser settings. The Help function in your browser explains how to change this setting. You can also visit www.aboutcookies.org, which provides comprehensive information on managing cookies in a wide range of browsers.

Please note that by blocking cookies, you may not be able to fully utilize all the features of these websites, especially the use of the reservation system to complete a reservation.

Camelot Ostrava

A place where ideas become reality...